Frequently Asked Questions
We offer competitive and transparent pricing for all our procedures. You can visit our [Prices Page] to explore estimated costs by condition and treatment. If you send us your case and recent imaging, we’ll provide a tailored proposal with no commitment.
Yes. Our team includes fellowship-trained orthopedic surgeons with decades of experience and leadership in trauma and orthopedic surgery. INCOT is a national referral center in Spain, known for its subspecialty approach and high surgical volume.
We take pain management seriously. INCOT combines regional anesthesia techniques (nerve blocks, spinal anesthesia, etc.) with modern protocols to ensure minimal postoperative pain. Many of our international patients are surprised by how little discomfort they feel after surgery.
Yes. Your recovery is just as important as the surgery itself. We offer rehabilitation programs in top private hospitals and clinics in Valencia, often coordinated with your hotel stay. Our team will tailor your plan so you can start moving safely and effectively right after surgery.
This depends on the procedure. For most surgeries, we recommend staying 7–14 days. You’ll be under close medical supervision and will begin rehab locally. Some minor procedures may allow travel sooner, while complex cases might need a longer stay — we’ll guide you based on your case.
In many cases, yes. If you’re from the EU or UK, you may be eligible for reimbursement from your national health system after treatment abroad. We’ll help you collect all necessary documents, including surgical and hospital reports, to make the process easier.
Our international coordination team speaks English fluently, and several of our doctors also speak English or French. You’ll have a dedicated case manager to assist you throughout your stay and ensure everything is clearly communicated.
Absolutely. Valencia offers an ideal balance of excellent healthcare, a safe Mediterranean setting, and high-quality accommodation. You can enjoy your recovery in a mild climate with access to the beach, healthy food, and world-class cultural attractions.
Patient Type & Access to Care
🇬🇧 For UK Patients (Private Treatment)
No. Following Brexit, UK residents are no longer eligible for reimbursement via the EU Cross-Border Healthcare Directive. All UK patients are considered private and must cover the full cost of their treatment in Spain.
Prices range from €10,850 to €11,150 depending on the procedure. The fee typically includes surgery, hospital stay, medical tests, implant, and initial physiotherapy.
Yes. We provide a full medical report and physiotherapy plan that you can share with your GP or private therapist. Optional video follow-up consultations are available.
🇮🇪 For Irish Patients (Cross-Border Healthcare Directive)
Yes. Under the EU Cross-Border Healthcare Directive, Irish residents can travel to another EU country for treatment and receive reimbursement from the HSE.
Orthopaedic surgeries such as hip, knee, and shoulder replacements, as well as other upper limb conditions.
A referral letter from your GP or specialist in Ireland and confirmation that the same treatment is publicly available in Ireland.
In some cases, yes. We will help you determine whether authorisation is required and support you through the paperwork.
After treatment, you submit the invoice and medical report to the HSE. You’ll be reimbursed based on the equivalent cost in the Irish public healthcare system.
Absolutely. We guide you through every step, from the referral and travel arrangements to preparing the reimbursement documents.
About the Medical Treatment
The type of surgery is decided based on an individual medical evaluation of each patient’s condition and needs.
• Total knee replacement: 2 nights • Total hip replacement: 2 nights • Total shoulder replacement: 1 night
• Knee replacement: approximately 6 months • Hip replacement: approximately 3 months • Shoulder replacement: approximately 4 months management support throughout recovery.
You can visit our Doctors experience
Regional anaesthesia techniques are used, including spinal anaesthesia and ultrasound-guided nerve blocks, with sedation if needed.
Yes, our international team send you all the test and we review before your trip.
Recommended stay in Valencia: • Knee or hip replacement: 7 days • Shoulder replacement: 5 days
Yes, you can contact with our team to follow-up
About Travel and Logistics
In Valencia, Spain.
Yes, we have a partnership with WELCOME HEALTH SPAIN, VALENCIA
THEY are a platform dedicated to supporting your patients, organizing their trips, accommodations, and any additional services they may need during their stay in the city. THEIRprofessionals will accompany them every step of the way, ensuring a seamless experience.If you are interested in learning about the full range of services we offer, please don’t hesitate to contact THEM. We will be happy to guide you through everything we offer.
https://travel.welcomehealthspain.com/
No, you can stay in Spain six month without visa
Yes of course, we help you to provide the best experience at you and your companions.
• Knee or hip replacement: 7 days • Shoulder replacement: 5 days
Yes, after completing the recommended recovery period.
Please, contact us to detail you all you need to bring.
About Medical Care in Spain
Yes, the doctor and team have a very good level of English.
Of course, the doctors and the hospitals have same level of care.
Yes, the hospital has an international quality certification.
Is optional to have a insurance complication after surgery.
About Aftercare and Follow-up
The website does not describe post-operative follow-up once back in the UK.
Remote physiotherapy is not mentioned.
There is no information on revision surgeries or additional follow-ups.
No clear information is given about post-op medical documentation access.
Early rehabilitation is provided at the hospital and at the hotel, with pain control monitored by medical staff.